FAQs
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FREQUENTLY ASKED QUESTIONS
Everything you need to know before you enter the WILDEDGE field.
1. What is WILDEDGE?
WILDEDGE is a clothing brand inspired by nature, organic forms, and the untamed outdoors. We create nature-inspired clothing for everyday expression.
2. How do I choose my size?
Please check our Size Guide before ordering. Compare the listed garment measurements with a T-shirt you already own for a better fit.
3. How do I place an order?
Choose your product, select your preferred size and colour where available, add it to your cart, and complete checkout.
4. How can I track my order?
Once tracking information is available, use the tracking link or details provided in your order or shipping notification. If you need assistance, contact our support team.
5. How long does delivery take?
Delivery time depends on order processing, your location, and the courier. Please refer to our Shipping Policy and the delivery estimate shown at checkout, where available.
6. Can I cancel or change my order?
Contact us as soon as possible if you need to request a change or cancellation. Requests may not be possible once an order has entered production or been dispatched.
7. What if I receive a damaged or incorrect product?
Contact us with your order number and clear photographs. We'll review your request according to our Returns & Refund Policy.
8. Can I return or exchange an item?
Please read our Returns & Refund Policy before ordering. Eligibility, reporting deadlines, and available remedies are explained there.
9. How can I contact WILDEDGE?
Email us at [YOUR SUPPORT EMAIL]. You can also use our Contact Us page for available support options.
10. How can I care for my T-shirt?
Follow the care instructions on the garment label. For printed clothing, turning the garment inside out before washing and avoiding direct ironing over the print can help protect the design.
Still have a question? Visit our Contact Us page, and we'll be happy to help.